Grupo GDS · Business technology partner

Turn business complexity into a system that moves.

We connect ERP, custom software, teams, data and AI for businesses in Guatemala and across Latin America, so your organization can decide faster, serve better and build with confidence.

GDS operating model
01

Signal

Conversations, data and operational friction become visible.

02

Decision

Teams get context, priorities and the right tools.

03

Action

Processes improve through software, automation and execution.

GDS

One technology partner for the work that moves your business forward.

Whether you need an ERP, a development team, better data, safer AI or connected customer channels, GDS helps you define the right scope and move from uncertainty to execution.

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Start with the business problem

Choose the situation closest to yours. We will connect you to the right service, team and next step.

01

Digital build

Custom software that fits the way you operate

We design and build web platforms, APIs and internal products around your real processes.

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02

Technology talent

Development teams that integrate with your business

Accelerate your roadmap with developers, technical leads, QA, data and DevOps aligned to your goals.

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03

Technical assessment

Audit your teams, processes and software delivery

Find bottlenecks, technical risks and improvement opportunities before investing more resources.

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04

Applied intelligence

Enterprise AI, agents and MCP connected to your processes

Connect AI to real data, tools and rules to analyze conversations, processes and decisions.

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05

Intelligent operations

Process, sales and support automation

Connect people, systems and channels so work moves with less friction and more traceability.

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06

Mobile experiences

Mobile applications for customers and teams

Bring critical processes to iOS and Android with fast, secure and connected mobile experiences.

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07

Digital presence

Websites, hosting, domains and business email

Build a fast and dependable digital presence, from the website and domain to hosting and email.

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08

Customer connection

Support, sales and social media in one flow

Turn calls, WhatsApp, email and social media into traceable conversations and actionable opportunities.

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09

ERP and operating transformation

ERP implementation, modernization and evolution

Turn your ERP into a platform that organizes processes, data and business decisions.

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10

Enterprise integration and data

ERP migration and integration without losing business continuity

Connect ERP, CRM, banking, commerce and internal applications to reduce duplicate entry and isolated data.

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11

Data and decisions

Data, BI and analytics you can trust for decisions

Organize your sources and turn operational data into indicators, analysis and actionable decisions.

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12

Cloud, DevOps and reliability

Cloud, DevOps and platforms ready to scale

Modernize infrastructure and delivery so teams can release with more control, visibility and resilience.

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13

Security and digital trust

Cybersecurity, identity and compliance readiness

Reduce exposure and organize access, data, application, cloud and enterprise AI controls.

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14

CRM and commercial growth

Connected CRM, RevOps and customer experience

Align marketing, sales and service around a trusted customer view and workflows that reach the next step.

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15

Digital commerce

E-commerce and digital commerce connected to operations

Build buying experiences that connect with inventory, pricing, payments, logistics, service and analytics.

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16

Continuous technology operations

Managed operations and support for applications, ERP and cloud

Keep systems useful after launch with support, monitoring, improvements and clear ownership.

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17

Engineering quality

Software quality, testing and performance

Reduce production surprises with intelligent testing, automation and a clear view of technical risk.

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Enterprise AI · MCP · Automation

AI that understands your operation

We integrate enterprise AI, agents and MCP with authorized data and tools to analyze processes, calls, WhatsApp and conversations — then turn insight into a controlled next step.

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Context

Your knowledge, policies and data.

Tools

Systems and actions with permission.

Better decisions

Signals become an accountable next step.

Omnichannel operations

Your customers already talk to you everywhere.

We connect calls, WhatsApp, email, CRM and social media for support, sales, automation and continuous improvement.

WhatsAppCallsEmailCRMSocial mediaAutomation

Start with a useful conversation

A direct line to the next decision.

Tell us what is slowing your business down or what you want to create next.

FAQ

Questions before you start

What can Grupo GDS help us build or improve?

We help companies with ERP, custom software, development teams, data and BI, enterprise AI, cloud, cybersecurity, CRM, digital commerce and managed technology operations.

Do we need to know the exact solution before contacting you?

No. We can start from the business problem, current process or system that is slowing you down and help define the right scope and sequence.

Can you connect AI to our ERP, CRM or internal tools?

Yes. We design controlled integrations, MCP connectors and AI workflows around authorized context, permissions, evaluation and human approval where needed.

What is the first step?

Share the process, decision or customer experience you want to improve. We will use that context to suggest a practical next conversation.

Build the next version of your business.

One conversation can align the problem, the people and the technology.

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