WhatsApp Business
Messaging
Synchronized Entities
- Order notifications
- Payment confirmations
- Account statements
- Due date reminders
- Customer support
Integration Flow
- WhatsApp Business API configuration
- Message template definition
- Trigger configuration in ERP
- Automatic notification sending
- Response reception (optional)
- Interaction logging
Security
- Authentication via WhatsApp Business API
- End-to-end message encryption
- Customer opt-in required
- WhatsApp policy compliance
- Sent message auditing
Frequently Asked Questions
Yes, you need a WhatsApp Business API account (different from the app). Can be contracted through official providers.
Yes, you can receive and respond to messages within a 24-hour window from the customer's last message.
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